1  ABOUT THIS SECTION

• This is Section 2 of the pricing table for the Casphone Mobile

Postpaid Mobile service.

• This section contains the pricing plans that we currently offer to new customers for activations after the 1st day of Juy 2024.
• If you cannot find the name of your pricing plan in this section, you should refer to the pricing table as they contains pricing plans that we do not currently offer to new customers. You can also call us for more information.
• You may also need to refer to the following:
  • Document D of this pricing table for general information on the calculation of charges for use of the service and other call charges not covered by your pricing plan,
  • Appendix O for a list of countries and the per minute call rate for international calls originating from Australia, and
  • The Value Added Service Features Appendix P for the description and charges the range of value added service features available with the service.
• The meaning of the words printed in italics like this is explained in the dictionary.

Casphone Mobile 25 EQUIPMENT PAYMENT PLANS

1.1 Eligibility

• The Casphone Mobile 25 Equipment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 25 Equipment Payment Plans with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Casphone Mobile 25 Equipment Payment Plans.

1.2 Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

1.3 What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 25 Equipment Payment Plan
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

1.4 Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of Casphone Mobile 25 Equipment Payment Plans
• Table 2 below contains pricing details of the;
  • Casphone Mobile 25 Equipment Payment Plan

Table 1

Table 2

ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix B – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable.

~ Handset Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix O – Casphone Mobile Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy. All rates apply to use from within Australia.

1.5 Excess Data and Data Speed Controls

• Casphone Mobile Equipment Repayment Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

1.6 What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the

minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus
• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

1.7 Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 25 Equipment Plan will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

1.8 Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile 25 Equipment Plan and must be provided at the time of application for the Casphone Mobile 25 Equipment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.

2 Casphone Mobile 30 EQUIPMENT REPAYMENT PLANS:

  2.1 Eligibility

• The Casphone Mobile 30 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 30 Equipment Plans with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the HRO 30 Mobile Handset Plans.

2.2 Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

2.3 What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix P – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 30 Equipment Repayment Plan
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

2.4 Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Casphone Mobile 30 Equipment Repayment Plans;
• Table 2 below contains pricing details of the;
  • Casphone Mobile 30 Equipment Repayment Plans

Table 1

Table 2

Table 2ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable.

~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix I – TC Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix B – Fair Use Policy. All rates apply to use from within Australia.

2.5 Excess Data and Data Speed Controls

• Casphone Mobile Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

2.6 What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus
• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

2.7 Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 30 Equipment Repayment Plans will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Equipment Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

2.8 Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile 30 Equipment Plan and must be provided at the time of application for the Casphone Mobile 30 Equipment Repayment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.

3  Casphone Mobile 35 EQUIPMENT REPAYMENT PLAN:

3.1  Eligibility

• The Casphone Mobile 35 Equipment Repayment Plan are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 35 Equipment Repayment Plan with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Casphone Mobile 35 Equipment Repayment Plan.

3.2  Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

3.3  What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix P – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 35 Equipment Repayment Plan
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

3.4 Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Casphone Mobile 35 Equipment Repayment plan;
• Table 2 below contains pricing details of the;
  • Casphone Mobile 35 Equipment Repayment Plan

Table 1

Table 2

ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix O – Casphone Mobile Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy. All rates apply to use from within Australia.

3.5 Excess Data and Data Speed Controls

• Casphone Mobile Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

3.6 What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the

minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus

• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

3.7              Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 35 Equipment Repayment Plan will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

3.8 Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile 35 Equipment Payment Plan and must be provided at the time of application for the Casphone Mobile 35 Equipment Payment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.

4                   Casphone Mobile 40 EQUIPMENT REPAYMENT PLANS:

4.1              Eligibility

• The Casphone Mobile 40 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 40 Equipment Repayment Plans with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Casphone Mobile 40 Equipment Repayment PlanP.

4.2              Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

4.3              What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix P – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 40 Equipment Repayment Plans
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

4.4              Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Casphone Mobile 40 Equipment Repayment Plans;
• Table 2 below contains pricing details of the;
  • Casphone Mobile 40 Equipment Repayment Plans

Table 1

Table 2

ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable.

~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix O – Casphone Mobile Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy. All rates apply to use from within Australia.

4.5              Excess Data and Data Speed Controls

• Casphone Mobile Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

4.6              What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the

minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus

• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

4.7              Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 40 Equipment Repayment Plans will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

4.8              Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile 40 Equipment Repayment Plan and must be provided at the time of application for the Casphone Mobile 40 Equipment Repayment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.

5                   Casphone Mobile 45 EQUIPMENT REPAYMENT PLAN:

5.1              Eligibility

• The Casphone Mobile 45 Equipment Repayment Plan are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 45 Equipment Repayment Plan with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the HRO 45 Mobile Handset Plans.

5.2              Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

5.3              What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix P – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 45 Equipment Repayment Plan
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

5.4              Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Casphone Mobile 45 Equipment Repayment Plan;
• Table 2 below contains pricing details of the;
  • Casphone Mobile 45 Equipment Repayment Plan

Table 1

Table 2

ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable.

~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix O – Casphone Mobile Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy. All rates apply to use from within Australia.

5.5              Excess Data and Data Speed Controls

• Casphone Mobile Equipment Repayment Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

5.6              What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the

minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus

• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

5.7              Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 45 Equipment Repayment Plans will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

5.8              Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile Equipment Repayment Plan and must be provided at the time of application for the Casphone Mobile Equipment Repayment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.

6                   Casphone Mobile 55 EQUIPMENT REPAYMENT PLAN:

6.1              Eligibility

• The Casphone Mobile 55 Equipment Repayment Plans are available from 1st of July 2024 to approved new and existing customers connecting to the service on the following terms:

If you are an existing customer and your current agreement for the service is a:

• non-fixed length agreement;
• a 12 month fixed length agreement in the final month of the minimum term remaining, or
• a 24 month fixed-length agreement with less than 3 months of the minimum term remaining.

you may only transfer to the Casphone Mobile 55 Equipment Repayment Plans with our prior approval.

When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Casphone Mobile 55 Equipment Repayment Plans.

6.2              Minimum term

You must agree to a fixed length agreement with a 24 month minimum term.

6.3              What you have to pay us

• Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix P – Value Added Service Features.
• Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the:
  • Casphone Mobile 55 Equipment Repayment Plan
• Each month you must pay:
  • a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service;
  • charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;
  • any equipment charges payable for equipment you have purchased from us;

• charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

• Any monthly included value that you may be entitled to and have not used in any month will be forfeited at the end of each month, and is not refundable or transferable including at account closure.

6.4              Eligible Calls and Pricing Plans

• Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the plan and minimum monthly charge of your Casphone Mobile 55 Equipment Repayment Plans;
• Table 2 below contains pricing details of the;
  • Casphone Mobile 55 Equipment Repayment Plans

Table 1

Table 2

ǂ Call Connection Fee / Flagfall applies to all call types unless specified.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy.

¥ Default rates apply to unlimited usage deemed as unreasonable.

~ Equipment Repayment amounts charged in addition to the minimum total cost. All rates apply to use from within Australia, to within Australia.

Table 3

* see Appendix O – Casphone Mobile Plan Calling rates for a list of countries and applicable rates.

^ Excludes unreasonable use. See Appendix A – Fair Use Policy. All rates apply to use from within Australia.

6.5              Excess Data and Data Speed Controls

• Casphone Mobile Handset Plans will provide excess data charged in 1 gigabyte (GB) blocks, each 1GB block has an allowance of 1024MB. Data usage within the 1GB excess data block is for uploads and downloads and is deducted from the 1GB allowance in units of 1KB (1024KB = 1MB).
• 1GB excess data blocks will be made available once:
  • Your Plan’s included data allowance has been exhausted;
  • Your 1GB excess data block (and subsequent 1GB excess data blocks) has been exhausted.
• Each 1GB excess data block will provide its own usage alerts at 50%, 85% and 100% usage thresholds.
• There may be a delay between the expiry of the included allowance (and/or excess data blocks) and the availability of your 1GB excess data block.

6.6              What happens if the service is cancelled early – 24 month plans

• If the service is cancelled before the expiry of the

minimum term you will be required to pay us:

• any usage charges incurred up to, and including, the cancellation date; plus
• the Early Termination Fee (ETF) set out in paragraph (c) below; plus

• the sum of unpaid equipment charges owing on:
  • your mobile phone under the equipment payment plan (if any); or
  • any other equipment finance arrangements provided in the supply of this service.
• If the service is cancelled before the expiry of the minimum term under clause 1(a) or 12.1(b) of the general terms, you will be required to pay us:
  • any usage charges incurred up to, and including, the cancellation date; plus
  • the sum of unpaid equipment charges owing on:
    • your mobile phone under the equipment payment plan

(if any); or

• any other equipment finance arrangements provided in the supply of this service.

• The Early Termination Fee (ETF)
  • The ETF is calculated based upon the Monthly Early Termination Rate described in Table 4 below applicable for the remaining months of the fixed term contract.
  • The maximum ETF is detailed on Table
  • The Monthly Early Termination Rate and the Maximum Early Termination Fee do not include any additional equipment or handset repayments.

Table 4

~ Plus the sum of unpaid equipment charges as per 10.6 (a) above

6.7              Rate Plan Change Fees

• Rate Plan Changes from the Casphone Mobile 55 Equipment Repayment plan will incur a fee as set out in Table 5 below:
  • Rate plan changes are subject to Casphone Mobile
  • You may be entitled to move to another Mobile Handset plan with a higher or lower monthly access fee.
  • If you move to another Casphone Mobile Plan, other than a Mobile Handset Plan listed below the contract will be subject to the provisions of Early Termination as described at Section 12.6

Table 5

6.8              Automated Payment Method

• An automated Payment method is mandatory for all accounts with services connected to a Casphone Mobile 55 Equipment Repayment Plan and must be provided at the time of application for the Casphone Mobile 55 Equipment Repayment Plan
• Approved automated payment methods include
  • Bank account Direct Debit
  • Credit card authority
    • Visa and Mastercard payment is available
    • A 6% credit card processing fee is applicable to any credit card payment transaction.