Casphone Mobile Device Care

Casphone Mobile Device Care is designed to keep your device running smoothly and efficiently over time. With regular maintenance and proactive diagnostics, we ensure that your device remains in optimal condition, minimizing the risk of unexpected issues.

What’s Included in Routine Maintenance and Device Check:

1. Comprehensive Device Diagnostics
2. Battery Health Monitoring
3. Software Updates
4. Cleaning and Optimization
5. Hardware Inspections

By taking advantage of Routine Maintenance and Device Checks, you can keep your device performing like new, avoid costly repairs, and extend its lifespan—ensuring you get the most out of your device for years to come.

Terms and Conditions for Casphone Device Care

These terms and conditions apply exclusively to Casphone Mobile’s Device Care feature and are supplementary to the standard Casphone Mobile plan terms and conditions. By using Device Care, you agree to the following:

1. Eligibility
   1. Device Care is available only to customers with an active mobile phone plan with Casphone Mobile.
   2. If your Casphone Mobile plan is terminated for any reason, your access to Device Care will also be discontinued immediately.

1. Non-Transferable and Non-Redeemable
   1. Device Care benefits are non-transferable and may only be used by the plan holder.
   2. Benefits under Device Care are not redeemable for cash or any other compensation.
      
      
2. Monthly Device Health Check
   1. Device Care includes a monthly health check for your device, which involves routine maintenance such as cleaning the charging port and speakers.
   2. The monthly health check does not cover the cost of any repairs or replacement parts. Additional services required outside of the routine maintenance will incur additional charges.
      
      
3. Limitations of Service
   1. Device Care is only available at Casphone Mobile retail stores.
   2. The service is subject to availability at the store location, and customers may need to schedule an appointment.
   3. Casphone Mobile reserves the right to modify or discontinue specific Device Care features without prior notice.
      
      
4. Exclusions
   1. Device Care does not include repairs resulting from accidental damage, misuse, or unauthorized modifications to the device.
   2. Device Care does not include the provision of free or replacement glass screen protectors.
   3. Any claims or disputes regarding Device Care services must be submitted in writing to Casphone Mobile customer support.
      
      
5. Modification and Termination
   1. Casphone Mobile reserves the right to modify, suspend, or terminate Device Care at any time. Changes will be communicated through Casphone Mobile’s official channels.

For additional information, please contact Casphone Mobile customer support or visit your nearest Casphone Mobile store.