Skip to content
  • Mobile

    Mobile Plans

    • Sim Only Plans
    • Product Repayment Plans
    • International Calling
    • International Roaming
    • Sim Only Plans
    • Product Repayment Plans
    • International Calling
    • International Roaming

    Our Network

    • Network Coverage
    • Network Coverage
  • Support

    Account

    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions
    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions

    Support

    • Contact Us
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
    • Store Locations
    • Plan Calculator
    • Contact Us
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
    • Store Locations
    • Plan Calculator
  • My Account
Search
1300 001 240
  • Mobile

    Mobile Plans

    • Sim Only Plans
    • Product Repayment Plans
    • International Calling
    • International Roaming
    • Sim Only Plans
    • Product Repayment Plans
    • International Calling
    • International Roaming

    Our Network

    • Network Coverage
    • Network Coverage
  • Support

    Account

    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions
    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions

    Support

    • Contact Us
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
    • Store Locations
    • Plan Calculator
    • Contact Us
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
    • Store Locations
    • Plan Calculator
  • Mobile Plans
    • Sim Only Plans
    • Product Repayment Plans
    • International Roaming
    • International Calling
  • Our Network
    • Network Coverage
  • Account
    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions
  • Support
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
  • My Account
  • Contact Us
  • Mobile Plans
    • Sim Only Plans
    • Product Repayment Plans
    • International Roaming
    • International Calling
  • Our Network
    • Network Coverage
  • Account
    • Activate
    • Pay My Account
    • Customer Login
    • Download Casphone Mobile App
    • Frequently Asked Questions
  • Support
    • Policies
    • Critical Information Summaries
    • Terms and Conditions
    • Disclaimers
  • My Account
  • Contact Us

Critical Information Summaries

Document Name Last Updated
Document G Casphone Mobile Critical Information Summary - (Sim Only Plans) July 2024
Document H Casphone Mobile Critical Information Summary – (Product Repayment Plans) July 2024
Document I Casphone Mobile Critical Information Summary – (Product Repayment Plans) 24 Months October 2025
Document I Casphone Mobile Critical Information Summary – (Sim Only Plans) October 2025
Document I Casphone Mobile Critical Information Summary – (Product Repayment Plans) 24 Months October 2025
  • Terms and Conditions
  • Critical Information Summaries
  • Policies
  • Privacy Policy
  • Fraud Protection
  • Financial Hardship Policy
  • Store Locations
  • Terms and Conditions
  • Critical Information Summaries
  • Policies
  • Privacy Policy
  • Fraud Protection
  • Financial Hardship Policy
  • Store Locations
  • Terms and Conditions
  • Critical Information Summaries
  • Policies
  • Privacy Policy
  • Fraud Protection
  • Financial Hardship Policy
  • Store Locations
  • Terms and Conditions
  • Critical Information Summaries
  • Policies
  • Privacy Policy
  • Fraud Protection
  • Financial Hardship Policy
  • Store Locations

Black Mobile Pty Ltd (“Casphone Mobile”) is the Credit Provider and issuer of all end-user accounts. Casphone Mobile has appointed Wholesale Mobile Services Pty Ltd (“Wholesale Mobile Services”) as its authorised agent to manage credit checks, reporting, and bill payment services for mobile services in Australia. As a trusted third-party partner, Wholesale Mobile Services oversees all credit-related processes and facilitates the collection of bill payments, ensuring a seamless and secure experience for customers.

Wholesale Mobile Services Pty Ltd : ACN: 075 225 660 ABN: 88075225660 P.O Box 5161 South Melbourne Vic 3205

Email:info@wholesalemobileservices.com.au

For more information, visit: https://wholesalemobileservices.com.au/

Black Telecom Pty Ltd t/as Casphone Mobile
ABN: 19 676 665 875
ACN: 676 665 875

Email:
enquiries@casphonemobile.com.au

Casphone Mobile Customer Support
Australia: 1300 001 240
When Overseas: +61 7 3544 4449

Address:
148 Ipswich Road, Woolloongabba QLD 4102, Australia.

Casphone Mobile © 2024. All rights Reserved.
Website by Screwloose Digital

Facebook-f Twitter Youtube Instagram