Policies

Appendix	Policy	Last Updated
Appendix A	Fair Use Policy	July 2024
Appendix B	Financial Hardship Policy	July 2024
Appendix C	Complaints Policy	July 2024
Appendix D	Usage Notification Policy	July 2024
Appendix E	Domestic Violence Policy	July 2024
Appendix F	Privacy Policy	July 2024
Appendix G	Yearly CPI Increases - Plan Pricing	July 2024
Appendix H	Credit Reporting Policy	July 2024
Appendix I	Security Bond Policy	July 2024
Appendix J	Porting Customers Confirmation Policy	July 2024
Appendix K	Managing Your Data Usage Policy	July 2024
Appendix L	Port In Protection Policy	July 2024
Appendix M	Fraud Prevention & Identity Theft Information Policy	July 2024
Appendix N	Returns Policy	July 2024
Appendix O	International & Mobile Satellite Calling	July 2024
Appendix P	Casphone Mobile Value Added Services July 2024	July 2024
Appendix Q	Product Repayment Plan	July 2024
Appendix R	Direct Debit Policy	July 2024
Appendix S	Appointment of an Authorised Representative or Advocate	July 2024
Appendix T	Casphone Mobile Device Care	July 2024
Appendix U	About Flex Advance - How it works	January 2025

Mobile Plans